What isn't allowed
Everyone in Nest, parents, children and family members, agrees to these rules. Parents accept them for themselves and their children when they set up a family.
- Bullying, harassment, hate or threats.
- Sexual content of any kind, and asking anyone for sexual messages or photos.
- Anything that harms, exploits or endangers a child, including child sexual abuse material.
- Sharing someone else's private information, such as where they live or their photos, without their permission.
- Pretending to be someone else, or using someone else's phone number.
- Encouraging violence, self-harm, drugs or anything illegal.
- Spam, scams, or selling things to children.
How to report
- In the app: press and hold a message to report it or block the person. A child's parents are told straight away.
- Privately: a child can choose "Keep it private", or tap "Talk to Nest's safety team privately", so that only our safety team sees it.
- By email: safety@sableconnect.app.
If someone is in danger right now, call 10111 or Childline on 116 (free).
What we do
- Our safety team reviews every report to Nest, starting with the most urgent.
- We can remove messages and photos, and remove people from Nest who break these rules.
- We remove child sexual abuse material as soon as we know about it, and report it to the South African Police Service and other authorities as the law requires.
- We work with the authorities when the law requires it, or to protect a child from serious harm.
Child safety contact
For questions about how Nest prevents and responds to child sexual abuse and exploitation, contact our child safety point of contact, Arthur Ledgerwood, at child-safety@sableconnect.app.
See also our privacy notice and how to delete an account.